FreightConnect

Getting Started / Account Setup

Account Setup

Get your FreightConnect account fully configured and ready for production loads.

Creating Your Account

Navigate to freightconnect.ai/auth/signup. You'll need:

  • Email address — we recommend a non-personal email (ops@yourbrokerage.com)
  • Strong password — minimum 12 characters, mix of upper, lower, numbers, symbols
  • MC Number — your FMCSA Motor Carrier number
  • Company name — legal name of your brokerage

We verify your MC number in real-time against the FMCSA SAFER database. Fraudulent or out-of-service credentials will be rejected.

Google SSO Alternative

You can also sign up with Google OAuth. Click Sign up with Google and authorize. Your Google email becomes your FreightConnect login. This works for teams using Google Workspace.

Broker Profile Completion

After signup, you must complete your broker profile before posting loads:

  1. Company Info

    • Legal business name
    • MC Number (verified)
    • State of incorporation
    • Years in business

  2. Insurance Documentation

    • General liability policy number and carrier
    • Cargo insurance policy number and carrier
    • Coverage amounts (minimum $100K GL, $100K cargo)
    • Policy effective dates

  3. Contact Details

    • Primary office address (must match FMCSA records)
    • Phone number
    • Invoice email (where carrier invoices land)

  4. Banking Info (optional at signup, required before settlements)

    • Bank name
    • Routing number
    • Account number
    • Account type (checking/savings)

This information is only used for carrier verification and settlement processing. We do not share it with third parties.

Payment Method

Go to Settings → Billing → Payment Methods. Add:

  • Credit card — for monthly subscription charges
  • ACH bank account — for factoring advances or carrier payouts (optional)

We use Stripe for payment processing. All card data is encrypted and we never see your full card number.

Two-Factor Authentication (2FA)

Enable 2FA in Settings → Security:

  1. Download Authenticator (Google Authenticator, Authy, Microsoft Authenticator)
  2. Scan the QR code in settings
  3. Enter the 6-digit code to verify
  4. Save your backup codes in a secure location

If you lose access to your authenticator, use backup codes to regain access. After that, re-register a new authenticator device.

Timezone & Preferences

Go to Settings → Preferences:

  • Timezone — used for all timestamps and load cutoffs
  • Date format — MM/DD/YYYY or DD/MM/YYYY
  • Email digest frequency — daily, weekly, or off
  • Notification preferences — which events trigger alerts

API Keys (for Developers)

If you plan to integrate FreightConnect with your TMS, generate an API key:

  1. Go to Settings → Integrations → API Keys
  2. Click Generate New Key
  3. Name it (e.g., "My TMS Integration")
  4. Copy the key immediately — it won't be shown again
  5. Use it in the Authorization: Bearer YOUR_KEY header on API requests

Rotate keys every 90 days for security. Revoke old keys when no longer needed.

What's Next

Last updated: April 2026