FreightConnect

Core Features / Settlements

Settlements

How money moves after delivery. FreightConnect's settlement model is escrow-first: funds are secured before the truck rolls and released when delivery is proven — which is why there's no collections chase and no factoring fee on this platform.

Settlement Workflow

  1. Escrow funded — the shipper funds the load amount when the carrier is booked (held, not charged)
  2. Load delivered — carrier uploads the POD; AI extraction verifies it
  3. POD clears — the delivery is confirmed on the shipment
  4. Escrow releases — funds go to the carrier
  5. Commission accrues — for carrier-brokered loads, the margin splits automatically (85% carrier-broker / 15% platform, or better on dedicated lanes)

No invoicing the counterparty and hoping. No net-30. See Escrow & Payments for the rails (Stripe live, Branch instant payouts rolling out).

Why There's No Factoring Here

Traditional freight runs on 30–90 day payment terms, which forces carriers into factoring at 1–5% plus contracts, minimums, and UCC liens. Escrow removes the reason factoring exists: payment is secured before pickup and released on POD. Carriers keep the factoring fee.

If you run loads outside FreightConnect and still factor those, nothing here interferes — escrow applies to platform loads.

Tracking Settlements

From your dashboard:

  • Escrow ledger per load — every hold, release, and refund with timestamps
  • Commissions page (carrier-brokers) — accrued, pending payout, and paid, per load and in summary
  • Margin on every shipment — accepted rate, carrier pay, margin, and margin % recorded on the load

Rate Adjustments

Circumstances change — partial loads, detours, renegotiated rates. Update the shipment's accepted rate before release and the settlement reflects it. Adjustments are audit-logged.

Disputes

If delivery is contested (damage, shortage, late delivery claims):

  1. The escrow release can be held while the dispute is reviewed
  2. Both sides attach evidence — BOL, POD, photos, rate confirmation
  3. Resolution releases, partially releases, or refunds the escrow

The immutable audit trail (every document timestamped, every vetting record preserved) is what makes disputes fast to resolve.

Reports & Taxes

Settlement records power your accounting:

  • Revenue — shipper charges
  • Cost of freight — carrier payments
  • Gross margin — recorded per load, rolled up in Analytics

Export from Analytics for your accountant. Accounting-platform sync (QuickBooks, Xero) is on the integrations roadmap — today, use CSV export or the REST API.

Next Steps

Last updated: April 2026